Data protection

Protecting your privacy when using our website is very important to us. We would therefore also like to give you the opportunity to find out in detail when we use data and for what purpose. To give you an overview of how we use the information we collect, we have put together the following information for you. In addition, we, BALANCE werbemittelkonzeptionen andreas hess e.K. (hereinafter referred to as BALANCE), hereby obtain your consent for the collection, use and processing of your data.

With this declaration, you give us your consent that BALANCE may collect, use and process your personal data for the purposes listed below. You have the option to revoke this declaration of consent at any time with effect for the future.

Collection of the following data

The following information is collected by us:

1. Information we receive from you

We record and store all data that you enter on our website or transmit to us in any other way. You are free not to give us all the information we ask for. This can mean that you cannot use our range of services to the full extent. We receive the information you give us through completed questionnaires and forms, searching for and purchasing products, participating in sweepstakes, and other use of our service offerings. The information can be: name, address data, telephone number, email data, messages, tax numbers and financial data.

2. Information Collected Automatically

As soon as you contact us, we store certain data about you. For this we use so-called cookies and flash cookies, which are used in particular for Google Analytics and Google Remarketing. Contact may be made when your web browser opens the BALANCE website, advertisements or other content published on other websites on behalf of BALANCE. The automatically collected data can be: IP address, receipt and read confirmations from emails, email addresses, information about the computer you are using and your Internet connection, such as browser (type, version, number), provider, operating system, platform and your order history ( pages visited on our website, date, time, products viewed and searched for, duration of web visits, duration of page loading, information on interactions and on leaving the website).

3. Other sources

From time to time we receive information from other sources that we use to supplement or match your data. For example, we receive information about your address data from commissioned logistics companies, which we use to update our database in order to then be able to guarantee communication with and delivery to you. In addition, we receive information about search terms and search results that are carried out using Google Analytics. We reserve the right to obtain information about your creditworthiness from third parties in order to be able to offer you certain payment options. To do this, we collect information about your accounts, purchasing and payment behavior, as well as information from credit reporting agencies, which we use to detect abuse, particularly fraud.

Processing of personal data

Your data will be stored, processed and passed on for the provision of orders and the delivery of goods and services and the processing of payments, as well as any necessary credit checks. Other occasions for your data transfer can be surveys or personalized services (e.g. newsletter). We also use your personal data to improve our service, the range of products or the website and to be able to offer you a better service. By declaring this, you give us your consent to process your data for advertising and market research purposes and to use it to design electronic services tailored to your needs. As part of BALANCE's personalized services, your registration data and the information you called up when you visited the BALANCE pages are combined to form a user profile.

We also use your information to prevent or detect misuse, in particular fraud, or to enable third parties to carry out technical, logistical or other services on our behalf.

Data storage using cookies

You can visit our website at any time even if you do not accept cookies. However, we would like to point out that this means that our service can only be used to a limited extent. Cookies are files that are stored on your computer or other data medium in order to save data and settings for exchange with our system via your browser. The exchange serves to improve our range of services and to facilitate data entry in forms on our website.

You can prevent the installation of cookies by setting your browser software accordingly. In the menu bar of your browser under „Help“ you will find the appropriate options for switching off the installation of cookies. However, we would like to point out that this can limit the use of the website functions and that you cannot use the functions of this website to their full extent, such as completing an order.

Anonymous Data Collection

When you visit our website, your anonymity as an individual user is preserved, unless it concerns information that you have given us.

Use of the data and disclosure to third parties

By passing on your personal data, you give us your consent to use this data to process the contract and your inquiries. For all other uses and transfers of your personal data, we ask for your separate consent. We ask for prior consent for the purpose of advertising and market research as well as for the needs-based design of BALANCE's electronic services. Your data will also only be used for advertising tailored to you personally if you have given your consent. Since the consent to the use of your data for the aforementioned purposes can also include the transmission of your data to the BALANCE companies and to the BALANCE partners you have selected, your data can also be passed on in this way. You can of course revoke your consent at any time with effect for the future.

To protect BALANCE, we disclose information about customer accounts and personal data if we are legally obliged to do so or if such disclosure is necessary to enforce our general terms and conditions or other agreements or to protect our rights and the rights of our customers and those of third parties . This includes exchanging data with companies that specialize in preventing and minimizing abuse and credit card fraud. It is expressly made clear that the data will not be passed on to these companies for commercial use in this context.

Google Analytics and Google Remarketing

This website uses Google Analytics and Google Remarketing, both services of Google Inc. based at 1600 Amphitheater Parkway, Mountain View, CA 94043, United States. Google uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there.

If IP anonymization is activated on this website, your IP address will then be shortened by the last three digits, so that no clear assignment can be made based on the IP address.

Google will use this information to evaluate your use of our website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer the information to third parties where required to do so by law or where third parties process the data on Google's behalf. Third parties, including Google, place advertisements on websites on the Internet. Stored cookies are used to place advertisements based on a user's previous visits to this website, other websites in the Google Display Network or a search query on Google.

In addition, you can prevent the use of cookies by Google by going to the Google advertising deactivation page and making the settings listed there (see https://www.google.com/policies/technologies/ads/) or download and install the browser plugin available under the following link (see https://tools.google.com/dlpage/gaoptout?hl=de).

Under no circumstances will Google associate your IP address with other Google data. Google observes the data protection provisions of the US Safe Harbor Agreement and is registered with the US Department of Commerce's Safe Harbor Program.

Links to external sites

In order to provide you with the best possible information, we also link to external websites. If it is not obvious that you are being redirected to a third-party site, we would like to point out that this is an external link. Balance Werbemittel e.K. has no influence whatsoever on the content and design of the websites of other providers. The guarantees given in this data protection declaration therefore only apply to our website and not to the external sites.

More information and possibility to delete personal data

If you have any questions on the subject of "data protection at BALANCE", please feel free to contact us.

BALANCE werbemittelkonzeptionen andreas hess e.K.
Charlottenstr. 55a
56077 Koblenz
Germany
Telephone: 02 61 91 45 41-0
Fax: 02 61 91 45 41-28
www.balance-werbemittel.de
info@balance-werbemittel.de
Owner: Andreas Hess

You can reach our company's data protection officer via the contact address provided. There you can also ask which of your data are stored by us. In addition, you can send us information, requests for deletion and correction of your data and also suggestions by email or letter.

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